Privacy Policy
We receive information when you complete any of our website forms. To complete your request we need to know your name, email address, telephone number and country of residence.
We may use your information, as follows:
- For the production of our quotation and the provision of our services to you.
- For the disclosure of information about you to any relevant regulator or police force or government authority, if it is so required and we have a legal duty to disclose it.
- We may monitor or record telephone conversations with you to ensure consistent service levels; to prevent or detect fraud and for training purposes.
- We monitor customer traffic patterns and site usage to help us develop the design and layout of our website.
Data protection
We protect your data in the following ways:
- We will not request information which is excessive for our purposes.
- Try, with your assistance, to keep any information we hold about you up to date and accurate
- Delete any information which we hold about you which is no longer relevant.
- Protect your data against unauthorised use. We follow strict security procedures in the storage and disclosure of information, which you have given to us, to prevent unauthorised access.
- You have the right to see personal information which is held about you or your company upon written request.
Cookies
Cookies allow us to understand who has seen our website pages, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Cookies also allow us to make our website more user friendly. We use cookies to give you a better experience when you return to our website.
Consent
By completing any of our online forms, you are consenting to the collection, processing and use of this information by Seraphina Translations.